Shipping policy

Shipping Policy – BrightSmile SA

Thank you for shopping with BrightSmile SA. We are committed to delivering your order quickly and efficiently.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, it will be prepared for shipping.

🚚 Delivery Time

We offer delivery across South Africa.

  • Estimated delivery time: 3-10business days

  • Delivery times may vary depending on your location

💸 Shipping Costs

We currently offer:

  • Free standard shipping on all orders within South Africa

📍 Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

⚠️ Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volumes

  • Courier delays

  • Public holidays or unforeseen circumstances

We appreciate your patience in such cases.

🏠 Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

❗ Failed Deliveries

If delivery fails due to incorrect details or absence, the customer may be responsible for re-delivery fees.

📩 Contact Us

If you have any questions about your order, feel free to contact us at:

  • Email: mbanjwantuthuko40@gmail.com 

Thank you for choosing BrightSmile SA — we appreciate your support!